Key Points of Apollo Group TV’s Refund Policy:
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Apollo Group TV Refund Policy
7-Day Money-Back Guarantee: Apollo Group TV offers a complete refund within 7 days of your original purchase if you’re unhappy with the service or have unresolvable technical issues.
Conditions for Refunds:
- You must allow their support team to adequately try and assist you with any technical issues before a refund can be processed
- They offer pro-rated refunds for multi-month subscriptions depending on certain conditions
- The company states they stand behind their product 100% but understand it cannot work perfectly for everyone
Important Considerations: However, there are some concerning customer reports to be aware of. Recent customer reviews indicate that there may be no refund policy for cryptocurrency payments, with users reporting difficulty getting refunds after paying with Bitcoin.
How to Request a Refund: Based on the search results, you would typically need to contact their customer support team to request a refund within the 7-day window, though the specific process isn’t detailed in these results.
It’s worth noting that customer experiences seem to vary, and if you’re considering a purchase or need a refund, I’d recommend contacting their support directly to clarify the current terms and ensure you understand the specific conditions that apply to your situation.